Have a question about shipping, purchases or returns from our online store? Please contact our Sales Support team (email@example.com) and they’ll get you straightened out.
Are you a journalist or a blogger? Ready to show the world what Ztylus products can do? Please Contact firstname.lastname@example.org
For information on becoming a dealer or distributor in your country or for more information on how to become a Ztylus dealer, please contact email@example.com. We would love to hear from you.
Wrong address? Where is my order? If you have these or any other shipping related questions please email firstname.lastname@example.org
Customers will receive an order status update via email containing their tracking number once their order has been shipped. It is the customer's responsibility to refer to their tracking number for delivery information.
If, for some reason, a customer's package is returned back to us due to non-delivery, we will contact the customer as soon as it is received by us. If the customer would like the package reshipped, there will be an additional shipping fee unless the non-delivery is due to a mistake on our part. If a package is undeliverable due to an error with the carrier, the customer will need to contact their local carrier customer service representative to file a claim. If a customer does not want their package reshipped, they will be charged a restocking fee and we will issue a refund in the form of the original payment minus the restocking fee.
International Buyers – Please Note:
We provide a 14 day money back guarantee. If you are not satisfied with your Ztylus purchase, you can return it for a replacement or refund within 14 days of receiving your order. To receive a full refund, all products must be in original condition (undamaged in exact packaging). For more information, please check FAQ.
Please visit our FAQ first as most questions are answered there!
If you have any additional questions please email us at email@example.com