Emergency tools that include a window breaker and seat belt cutter have been around for many years. The problem with existing emergency tools is that after a while, you forget where it is. We found that many emergency tools become lost or are not within arm's reach during an accident. The Stinger is a one of a kind, patented emergency escape tool that can be integrated into everyday life.
We are extremely proud of our Stinger Emergency Tool and in order to help out our local community, we have been donating them to our local Houston Fire Department. We showed them the benefits of our tool and needless to say, they were a huge fan. The driver engineer said in all of his years in emergency services, this is the BEST product that he's ever seen! They loved it so much that one quickly made its way into their fire truck!
Mark Steines said it best. "It's hard to break car glass, unless you have one of these"
The Stinger was recently featured on the Home and Family show on the Hallmark Channel. They reviewed the Stinger USB Emergency Tool in a segment about emergency gear and gadgets.
Honest Outlaw Reviews tested out our Stinger Emergency Tool and thought the spring loaded glass breaker was exceptional!
Zack from JerryRigEverything is a popular YouTuber that tests, fixes and reviews all sorts of products. After testing the glass breaker on a car window and the razor sharp seat belt cutter, even he was surprised at how quick and easy it was to use. In an emergency situation, being able to act quickly can mean the difference between life and death.
Q: Where is the order shipped from?
A: All International orders are shipped from our International warehouse in China by DHL Express. For Taiwan and Hong Kong, we use SF Express.
All USA Domestic orders are shipped from Houston TX by UPS or USPS.
Q: When will I receive my order?
A: It usually takes 1-2 business days to process your order. For Domestic customer, it will take approximately 5-10 business days for delivery by UPS or USPS.
For International customer, it will take approximately 7-18 business days for delivery depending on clearance process.
Customers will receive an order status update via email containing their tracking number once their order has been shipped. It is the customer's responsibility to refer to their tracking number for delivery information.
A signature is required if your order value is over $100.00.
Q: What should I do my package is lost?
A: All lost packages must be reported within 30 days of your order's ship date. If we are notified of a lost package after this timeframe, we will be unable to process your request.
Q:What should I do if I put the wrong information?
A: If the shipping information is incorrect, please email us immediately to cancel the order.
We will not be able to make any change if the package has been shipped, and we will not provide a refund due to incorrect shipping information. Thanks for your understanding.
Q: Do I have to pay import/customs fees?
A: Yes. We do NOT charge import fees for international orders and every country has different policies and charges that you have to pay to get your products delivered. These charges are NOT covered in the sale price or the shipping cost. Please contact your local government about these fees before you order since we do NOT offer refunds if you decline to pay. By submitting your order, you will be considered to accept this policy.
Q: How much is shipping fee?
A: We offer free Domestic shipping.
For International shipping, we offer free shipping on orders over $69.
Please note that we will not be able to ship to following countries due to the current unpredictable situation with custom duties: Bonaire, Sint Eustatius and Saba, Brazil, Chile, China, French Polynesia, Greece, Maldives, Peru, Portugal, Romania, Russia, South Sudan or P.O.Box.
Q: Is there any additional information required to ship out orders?
A: A Phone number is required by the fright companies. Customers from India needs to provide us a copy of Passport, Voter ID or PAN (Permanent Account Number). Customers from Brazil needs to provide us
Q: What is your return policy?
A: 1.We accept return within 14 days starting from the date the item is delivered. All returned items must be in new condition, in their original box and must include all accessories. We can only refund the original purchase price. Shipping and handling fees are non-refundable.The refund will be issued in the same original purchase priceInternational customers refund value might change due to foreign fees and currency changed; check your bank for more information.
If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 15% restocking fee.
2.We accept return over 14 days but within 30 days starting from the date the item is delivered. All returned items must be in new condition, in their original box and must include all accessories. We can only refund the original purchase price. Shipping and handling fees are non-refundable. If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 30% restocking fee.
3.We will NOT accept the return after 30 days starting from the date the item is delivered.
The international customer is responsible for additional shipping costs and customs duties.
If you have any other questions please contact our customer service firstname.lastname@example.org for further assistance.
Q: How do I return my orders?
A:Please contact our customer email@example.com your invoice and order number for return details before you ship back the product.
(Please note that customers are responsible for the return shipping fee)