Have you ever bought multiple accessories for your smartphone, only to throw them away when you upgrade to a new phone? The accessories become incompatible and you end up having to buy the accessories all over again for your new phone. It is a hassle and a waste of money.
The Ztylus case provides full body protection for your iPhone SE/5/5s. With our innovative disc mount system, multiple attachment options are at your disposal with a single case. The integrated metal kickstand allows you to position your iPhone for optimal viewing of your favorite videos, shows and movies.
INSPIRED FROM CLASSIC ELEGANT DESIGNCOMBINED WITH FULL BODY PROTECTION
SERIOUS PROTECTION FOR YOUR PHONEINSIDE AND OUT
HIGH QUALITY MATERIALWITH ATTENTION TO DETAIL
Our cases are designed in the USA and precision engineered to fit your iPhone perfectly. We CNC machine our parts for the best quality and consistency. All products coming off the production line are treated with care and we hand polish our metal parts to give them an outstanding shine.
The bottom of the case features cutouts that allow for full access to the headphone jack, charging port, speaker and microphone.
The integrated metal kickstand can be used in landscape orientation for a hands free experience when viewing multimedia, managing photo slideshows, or displaying clocks and calendars.
Q: Where is the order shipped from?
A: All International orders are shipped from our International warehouse in China by DHL Express. For Taiwan and Hong Kong, we use SF Express.
All USA Domestic orders are shipped from Houston TX by UPS or USPS.
Q: When will I receive my order?
A: It usually takes 1-2 business days to process your order. For Domestic customer, it will take approximately 2-5 business days for delivery by UPS or USPS.
For International customer, it will take approximately 7-18 business days for delivery depending on clearance process.
Customers will receive an order status update via email containing their tracking number once their order has been shipped. It is the customer's responsibility to refer to their tracking number for delivery information.
A signature is required if your order value is over $100.00.
Q: What should I do my package is lost?
A: All lost packages must be reported within 30 days of your order's ship date. If we are notified of a lost package after this timeframe, we will be unable to process your request.
Q:What should I do if I put the wrong information?
A: If the shipping information is incorrect, please email us immediately to cancel the order.
We will not be able to make any change if the package has been shipped, and we will not provide a refund due to incorrect shipping information. Thanks for your understanding.
Q: Do I have to pay import/customs fees?
A: Yes. We do NOT charge import fees for international orders and every country has different policies and charges that you have to pay to get your products delivered. These charges are NOT covered in the sale price or the shipping cost. Please contact your local government about these fees before you order since we do NOT offer refunds if you decline to pay. By submitting your order, you will be considered to accept this policy.
Q: How much is shipping fee?
A: We offer free Domestic shipping.
For International shipping, we offer free shipping on orders over $59.
Please note that we will not be able to ship to following countries due to the current unpredictable situation with custom duties: Bonaire, Sint Eustatius and Saba, Brazil, Chile, China, French Polynesia, Greece, Maldives, Peru, Portugal, Romania, Russia, South Sudan or P.O.Box.
Q: Is there any additional information required to ship out orders?
A: A Phone number is required by the fright companies. Customers from India needs to provide us a copy of Passport, Voter ID or PAN (Permanent Account Number). Customers from Brazil needs to provide us
Q: What is your return policy?
A: 1.We accept return within 14 days starting from the date the item is delivered. All returned items must be in new condition, in their original box and must include all accessories. We can only refund the original purchase price. Shipping and handling fees are non-refundable.The refund will be issued in the same original purchase priceInternational customers refund value might change due to foreign fees and currency changed; check your bank for more information.
If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 15% restocking fee.
2.We accept return over 14 days but within 30 days starting from the date the item is delivered. All returned items must be in new condition, in their original box and must include all accessories. We can only refund the original purchase price. Shipping and handling fees are non-refundable. If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 30% restocking fee.
3.We will NOT accept the return after 30 days starting from the date the item is delivered.
The international customer is responsible for additional shipping costs and customs duties.
If you have any other questions please contact our customer service firstname.lastname@example.org for further assistance.
Q: How do I return my orders?
A:Please contact our customer email@example.com your invoice and order number for return details before you ship back the product.
(Please note that customers are responsible for the return shipping fee)